Author Archive

Fox Broadcasting wants ME… or do they?

November 25th, 2008

The other day, I received, amongst the usual spam, an email from Fox Broadcasting inviting me to join their brand-new social network for fans of FOX shows. I wasn’t quite sure how I qualified since I don’t recall the last time I actually watched a FOX show.
But still, I’d been specially selected, and they promised [...]

Take Charge of Your Brand or Lose It

November 10th, 2008

“Twitter isn’t something that we plan to use right now.”
“We don’t have the resources to invest in a site like Digg or Mixx.”
“Plurk? Never heard of it, not something that we want to bother with until it reaches some kind of critical mass.”
Do any of these sound familiar? These aren’t a problem.  Not every company [...]

eMetrics DC 2008 Conference

October 28th, 2008

Last week, I attended the eMetrics conference in Alexandria, VA. Yes, for once a local conference…meaning no flying time. This one was a little bit different for me, as it was totally focused on Analytics and Metrics, rather than search, but was still very worthwhile.
Unfortunately, due to a busy schedule here, I was only able [...]

Interpretive Analytics

October 20th, 2008

Last week for Toastmasters, I gave an interpretive reading of a section of Neil Gaiman’s “The Graveyard Book.”  As I was preparing for this, I started thinking about how this applies to the work that we do at Serengeti Communications.  I came to the realization that this is exactly what our Analytics team does on [...]

I Hate Starbucks

October 13th, 2008

Actually I don’t, heck I don’t even drink coffee (a fact which has caused a few heads to be shaken in disbelief around the office), but someone does hate Starbucks enough create an “I Hate Starbucks” site and get it ranked 8th for the term “Starbucks”. To be honest, it’s not a very engaging [...]

The 6 step Reputation Management Process

October 6th, 2008

Today, I’m off to SMX East, and will be presenting on the topic of Reputation Management. So, I thought I’d put together a quick 6 step guide to managing your reputation.
1. Find out whether people are talking about your company, your product, your executives, etc.
Alerts and RSS feeds will give you an insight into what’s [...]

Personalization Matters

September 29th, 2008

Hi,
I am basically interested for business reasons. I had written to you about the offer a few days back. Perhaps, you never got the mail in the first place. Anyhow, here is the deal. I found your sitehttp://endlessplain.com/ really enchanting and would like to buy a number of text-links on your site. Let me know [...]

Cause Wired - a book review

September 23rd, 2008

Last Friday, I received a copy of CauseWired: Plugging In, Getting Involved, Changing the World by Tom Watson, (Wiley, Nov 10,2008). Given that we’ve been talking a lot on this blog lately about social networks, but not so much about nonprofits and cause marketing (at least I haven’t been), I was interested to pop open [...]

Upcoming Conferences

September 22nd, 2008

On October 6th, I’ll be speaking at SMX-East on the topic of Buzz Monitoring in the “Search and Reputation Management” session, 3:45 - 5pm in New York City. If you’d like to attend (there are 30 or so other sessions besides mine) and you’ve not booked your ticket for this conference yet, then you can [...]

Is Free really Free?

September 19th, 2008

There’s no such thing as a free lunch.
That’s a fairly common expression that’s fairly true. How many times has your company bought pizza for the staff, only to find out that you have to sit through a presentation by the CEO, or it is used as an excuse to let you know that you’ll have [...]